Q. How do I know that my card details will be secure?
A. You can be 100% confident that we have invested in the most secure transaction methods available worldwide today. The Kurtinz Group uses SagePay which is a well known and trusted company for processing online payments securely. Your card details are not stored anywhere in our database and you will see the secure lock symbol from Geotrust when making a payment, which means that our systems have passed the strict Geotrust security procedures before they have issued a certificate to all the sites within the Kurtinz Group. Sites secured by GeoTrust SSL certificates are providing up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and our web servers are private and secure.

Q. Will you make soft furnishings that can't be bought directly from your website?
A. We have done this many times for our customers, piped seat pads, borders on roman blinds, contrasting leading edges on curtains, odd size cushion covers, pelmets and valances, just about anything you would like made we can do it for you.

Q. Do you offer a make up only service where I send you my own fabric?
A. Yes we do, please send us all the details and we'll provide you with a price fir this service.

Q. What if I make a mistake with the measurements?
A. We'll always try our very best to help if you've made a mistake with your measurements.

Q. What if there is something wrong when they arrive, damaged etc?
A. Quite simply, if any damage occurs before you receive the goods then we'll arrange collection of the goods and replace them at no cost to you.

Q. Do you accept PayPal?
A. Yes, we can set up a Paypal invoice for your purchase by prior arrangement.

Q. Do you accept cheques?
A. Yes, but this may delay the order process when compared to paying securely with a card online.

Q. Can I pay over the telephone?
A. Yes, but we prefer you to use our secure online payment system.

Q. Do you deliver outside the UK?
A. Yes, we deliver worldwide, please refer to our delivery details.

Q. Do you offer a measure and fit service?
A. Unfortunately not, we are an online business only.

Q. Do you have a mailing list to keep me up to date on new offers and new ranges?
A. Yes, you will get the option to register for this service in your account information page.